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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sedat Salda

October 30, 2026

5  out of  5
rating by Sedat Salda
"I had a great experience with this State Farm insurance office
Dawn was very helpful, professional, and patient throughout the process
She helped me switch my payment plan to monthly payments and kept me informed about my refund
I really appreciate her excellent customer service and would highly recommend this office"
We responded:
"Thank you for your five-star review. We hope to continue to assist you for many years to come!"
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Pigpen Scrapper

October 30, 2026

5  out of  5
rating by Pigpen Scrapper
"The Jack Lindley Agency has been taking excellent care of all of my insurance needs for over 20 years. I wouldn’t consider getting my State Farm insurance anywhere else! I highly recommend the Jack Lindley Agency in Burlington VT for all your insurance needs!!!"
We responded:
"20 years of loyalty is greatly appreciated! We are so pleased that you love our service."
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Renee nimblett

October 29, 2026

5  out of  5
rating by Renee nimblett
"I e used this office for years. They’re very helpful and good to deal with."
We responded:
"Renee, thank you! We enjoy working with you always."
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Jake Farnham-Haskell

October 27, 2026

5  out of  5
rating by Jake Farnham-Haskell
"I have worked with them for years and they have been excellent. Melissa is always very helpful."
We responded:
"We value our relationship with you Jake. Thank you so much!"
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Matt M

October 27, 2026

5  out of  5
rating by Matt M
"Melissa and Dawn are great! Their customer service is excellent, and it’s nice to know that when I call, someone will actually pick up the phone and be helpful. They are always friendly and willing to assist, which makes a big difference."
We responded:
"Excellent customer service is our trademark. We are so glad you agree! It's been a pleasure servicing your policies for all of these years. Thank you for your business."
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Brenda Noonan

October 21, 2026

5  out of  5
rating by Brenda Noonan
"We have been with State Farm for over 40 years! Jack Lindley's Agency has always been great to us and Melissa is the heartbeat of that office. An absolute delight to work with! Have zero complaints!"
We responded:
"Brenda, thank you so much for your kind words. Forty years of loyalty means the world to us, and we hope to continue to service your policies for years to come. Melissa, (and Dawn) are the key to keeping things flowing smoothly!"
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Christine Du Mond

September 15, 2026

5  out of  5
rating by Christine Du Mond
"Excellent"
We responded:
"Thank you, Christine. We are excited for you to be our client, and we look forward to serving all of your insurance needs. "
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Henry Hayes

August 31, 2026

5  out of  5
rating by Henry Hayes
"Great service!"
We responded:
"Thank you for being a loyal customer for all of these years! "
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Ed Adrian

August 2, 2026

5  out of  5
rating by Ed Adrian
"Melissa and Dawn in the front office are simply the best customer service providers I have every encountered in any type of service industry... FULL STOP! We have been customers for over 25 years and hope to be for many, many more!"
We responded:
"We hope so too Ed. Thank you for a great review. We strive to provide the best service in the industry.
"
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Bryan Stolzenburg

June 23, 2026

5  out of  5
rating by Bryan Stolzenburg
"Extremely friendly and always helpful."
We responded:
"Thank you Bryan! We value you as a customer. Please reach out if you need anything."
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Sophie Mascolino

June 22, 2026

5  out of  5
rating by Sophie Mascolino
"Super friendly and very helpful"
We responded:
"Sophie, your family has been in our book for many years. We are so glad you are continuing the tradition. We look forward to working with you for years to come!"
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Dean Hale

June 18, 2026

5  out of  5
rating by Dean Hale
"Timely, knowledgeable service, well informed. Many thanks"
We responded:
"Dean, we are so happy we can help! Your business is greatly appreciated!"
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AD&MLL

June 9, 2026

5  out of  5
rating by AD&MLL
"Really good customer service I'm very glad to be doing business with them and they have agent their name Melissa who is very polite and she's been very helpful"
We responded:
"Your business is valued immensely! Thank you."
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Peter Kreisel

June 8, 2026

5  out of  5
rating by Peter Kreisel
"Insurance support following an auto accident."
We responded:
"Thank you, Peter, for acknowledging my staff's attention to detail and ongoing support with your claim. We pride ourselves on follow through and hope your claim is resolved completely to your satisfaction."
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Dana McMahon

May 26, 2026

5  out of  5
rating by Dana McMahon
"I always know I’m going to have a professional and great conversation when I hear Mellisa answer the phone. 5 stars is no where near high enough to rate her. Thank you for everything you have done and continue to do for me and my family."
We responded:
"Great professional conversations are our goal. So glad we've met that expectation for you and your family! We have enjoyed working with your family for many years and look forward to future conversations."
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Sean Ahern

May 19, 2026

5  out of  5
rating by Sean Ahern
"Moving across the country is stressful, especially when leaving a long-term relationship with a trusted insurance agent. When we moved from Colorado to Vermont, the bar was set incredibly high. Dawn at the Jack Lindley State Farm Agency exceeded our expectations from day one. She smoothly walked us through the insurance process and even shared valuable tips on vehicle registration and navigating our new state. Dawn is a wealth of knowledge, a true professional, and a genuinely wonderful person. She made our transition completely seamless. I highly recommend her and look forward to working with this agency for many years to come!"
We responded:
"Welcome to Vermont Sean. We're so glad we could help make this stressful transition easier for you. We hope to service your family for many years to come. Thank you!"
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FAISAL RAHMAN

April 6, 2026

5  out of  5
rating by FAISAL RAHMAN
"I am so glad from her service , she is the best I really liked her behavior which she did to me ,"
We responded:
"Faisal, we are thankful for your business and are so glad we could assist you with your claim. We look forward to servicing your policies for many years."
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Kristian Omland

March 13, 2026

5  out of  5
rating by Kristian Omland
"For 30 years now, the Lindley Agency has given me good advice while providing the insurance I want. No nonsense!"
We responded:
"Thirty years! We are so thankful for your loyalty and your kind words. Thank you Kristian. We look forward to serving your family for many years to come."
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robin Katon

March 9, 2026

5  out of  5
rating by robin Katon
"I have had State Farm since i started driving and that was many years ago. I have also had excellent service and Melissa is a GEM to work with"
We responded:
"Robin, we really appreciate you sharing your experience of excellent service. We look forward to assisting you in any way we can for many more years!"
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Amy Bernardini

February 2, 2026

5  out of  5
rating by Amy Bernardini
"Jack has been my agent for almost 30 years and has always provided amazing service and competitive rates. I use his agency for homeowners and car insurance both. They have been so helpful with claims, and their response is always so quick for any questions I have. Their service is just amazing I wouldn't want to use any other agent."
We responded:
"Amy, top notch service is our priority, and we are so glad that we are able to be there for you when you need us! We look forward to helping you with your insurance needs for years to come! Thank you for being a part of the State Farm family."
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Wendy Lachapelle

January 28, 2026

5  out of  5
rating by Wendy Lachapelle
"Melissa and the folks at State Farm are absolutely fabulous! Always helpful and kind. I appreciate them!"
We responded:
"Thank you, kindly Wendy! Clients like you are why we have been in business for 41 years. We value your longevity and look forward to serving you for many years to come. "
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samuel dorrance

December 9, 2025

5  out of  5
rating by samuel dorrance
"Great service, very professional, and prompt!"
We responded:
"Sam, thank you for your acknowledgement of my amazing staff. We enjoy seeing you face to face in the office!"
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Chris

November 5, 2025

5  out of  5
rating by Chris
"Dawn's customer service is outstanding! No question is too small or dumb to answer. She is super helpful, very patient, and takes the time to explain. The world would be a better place if more people were like her!"
We responded:
"Chris, we appreciate your recognition of the customer service we strive to provide! Thank you for being a part of our agency!"
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Alceste Gallo

November 3, 2025

5  out of  5
rating by Alceste Gallo
"This is the best agency, EVER, no agency even comes close."
We responded:
"Thank you! My staff enjoys working with you both immensely and we're grateful for your business."
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Ben Rose

October 28, 2025

5  out of  5
rating by Ben Rose
"Great service, would absolutely recommend"
We responded:
"Thank you Ben! Call anytime, always happy to help!"