Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dean Hale

Dean Hale

June 18, 2026

5  out of  5
rating by Dean Hale
"Timely, knowledgeable service, well informed. Many thanks"
Profile photo of AD&MLL

AD&MLL

June 9, 2026

5  out of  5
rating by AD&MLL
"Really good customer service I'm very glad to be doing business with them and they have agent their name Melissa who is very polite and she's been very helpful"
Profile photo of Peter Kreisel

Peter Kreisel

June 8, 2026

5  out of  5
rating by Peter Kreisel
"Insurance support following an auto accident."
Profile photo of Dana McMahon

Dana McMahon

May 26, 2026

5  out of  5
rating by Dana McMahon
"I always know I’m going to have a professional and great conversation when I hear Mellisa answer the phone. 5 stars is no where near high enough to rate her. Thank you for everything you have done and continue to do for me and my family."
Profile photo of Sean Ahern

Sean Ahern

May 19, 2026

5  out of  5
rating by Sean Ahern
"Moving across the country is stressful, especially when leaving a long-term relationship with a trusted insurance agent. When we moved from Colorado to Vermont, the bar was set incredibly high. Dawn at the Jack Lindley State Farm Agency exceeded our expectations from day one. She smoothly walked us through the insurance process and even shared valuable tips on vehicle registration and navigating our new state. Dawn is a wealth of knowledge, a true professional, and a genuinely wonderful person. She made our transition completely seamless. I highly recommend her and look forward to working with this agency for many years to come!"
Profile photo of FAISAL RAHMAN

FAISAL RAHMAN

April 6, 2026

5  out of  5
rating by FAISAL RAHMAN
"I am so glad from her service , she is the best I really liked her behavior which she did to me ,"
Profile photo of Kristian Omland

Kristian Omland

March 13, 2026

5  out of  5
rating by Kristian Omland
"For 30 years now, the Lindley Agency has given me good advice while providing the insurance I want. No nonsense!"
Profile photo of robin Katon

robin Katon

March 9, 2026

5  out of  5
rating by robin Katon
"I have had State Farm since i started driving and that was many years ago. I have also had excellent service and Melissa is a GEM to work with"
Profile photo of Amy Bernardini

Amy Bernardini

February 2, 2026

5  out of  5
rating by Amy Bernardini
"Jack has been my agent for almost 30 years and has always provided amazing service and competitive rates. I use his agency for homeowners and car insurance both. They have been so helpful with claims, and their response is always so quick for any questions I have. Their service is just amazing I wouldn't want to use any other agent."
Profile photo of Wendy Lachapelle

Wendy Lachapelle

January 28, 2026

5  out of  5
rating by Wendy Lachapelle
"Melissa and the folks at State Farm are absolutely fabulous! Always helpful and kind. I appreciate them!"
Profile photo of samuel dorrance

samuel dorrance

December 9, 2025

5  out of  5
rating by samuel dorrance
"Great service, very professional, and prompt!"
Profile photo of Chris

Chris

November 5, 2025

5  out of  5
rating by Chris
"Dawn's customer service is outstanding! No question is too small or dumb to answer. She is super helpful, very patient, and takes the time to explain. The world would be a better place if more people were like her!"
Profile photo of Alceste Gallo

Alceste Gallo

November 3, 2025

5  out of  5
rating by Alceste Gallo
"This is the best agency, EVER, no agency even comes close."
Profile photo of Ben Rose

Ben Rose

October 28, 2025

5  out of  5
rating by Ben Rose
"Great service, would absolutely recommend"
Profile photo of James Thomas

James Thomas

October 22, 2025

5  out of  5
rating by James Thomas
"Dawn was a good communicator, understanding & patient. She explained well & alleviated my anxiety. She is an outstanding agent worth every penny in salary & worth holding onto. She is an excellent representative for State Farm!"
Profile photo of hanna haidar

hanna haidar

September 5, 2025

5  out of  5
rating by hanna haidar
"5 Stars for the team here. We've been customers for over 10 years and Dawn and Melissa have always provided outstanding customer service across our home and various vehicle policies. Highly recommend."
Profile photo of Meg Singer Huffman

Meg Singer Huffman

February 21, 2025

5  out of  5
rating by Meg Singer Huffman
"My family and I have been customers of Jack Lindley's State Farm agency for many years. I have consistently had exceptional, personal, responsive service from this agency. Melissa Lavery is knowledgable and helpful. She embodies the moto, "like a good neighbor..." It's a nice feeling to know that the folks at this State Farm agency have my back."
Profile photo of Dan Kirk

Dan Kirk

January 8, 2025

5  out of  5
rating by Dan Kirk
"Dawn and Melissa have been amazingly helpful with my various insurance needs throughout the years. Informative, knowledgable, accessible, responsive, all the things you want in an agency! Highly recommend this crew :)"
Profile photo of Gordon Sadler

Gordon Sadler

January 7, 2025

5  out of  5
rating by Gordon Sadler
"Our family has been with State Farm in Burlington, VT, for decades and has always had the best service from Melissa, Dawn, and Jack. We used the towing service for the first time this icy, snowy morning, and everything went perfectly. So friendly and helpful, always, and extremely knowledgeable."
Profile photo of Jan Murphy

Jan Murphy

January 3, 2025

5  out of  5
rating by Jan Murphy
"I have been so pleased with my experiences with State Farm for both my auto and home insurance policies. This group is quick to respond, very patient and willing to answer my numerous questions and helped to lower my monthly costs wherever possible. I specifically want to commend Dawn Lamson as she has been a tremendous help to me at any time I need support with my insurance."
Profile photo of Andrew / Debbie Perrotte

Andrew / Debbie Perrotte

October 24, 2024

5  out of  5
rating by Andrew / Debbie Perrotte
"We have been with State Farm for years! They have been wonderful. Thank you Melissa for all your help! You are very knowledgeable and have been a pleasure to work with."
Profile photo of Adam Stein

Adam Stein

June 27, 2024

5  out of  5
rating by Adam Stein
"Excellent professional staff, friendly and helpful."
Profile photo of Azul Diez

Azul Diez

May 9, 2024

5  out of  5
rating by Azul Diez
"The office, especially Melissa, helped so proactively when my parents passed."
Profile photo of D. D. Harrison

D. D. Harrison

April 1, 2024

1  out of  5
rating by D. D. Harrison
"This agency does provide a service. The problem starts when they make a mistake. Now I'm left dealing with a car, that they totalled and paid me for. The same people who take the payments, won't help, when they're in the wrong. Hopefully it's just this particular agency, and not the company as a whole!

Update; It is this particular agency. State Farm the company, admitted their mistakes, and addressed and corrected them. Plus they apologized!

In response to the agency's post.

You represent a company. You may not have made the mistake, but it certainly wasn't mine. Your office manager was rude and disrespectful. She continually cut me off and didn't want to hear about the police report for a car I no longer own. It may be out of your scope to communicate on these particular matters. I can accept that. What I can't accept, is that you represent a company bigger than you, and what "standards " they have and represent. The opposite of what your "mission" states. Professionalism goes a long way!"
Profile photo of Anne Scarazzo

Anne Scarazzo

February 20, 2024

5  out of  5
rating by Anne Scarazzo
"Dawn has taken care of us for YEARS!! Her customer service is beyond compare:)"